The Company collects information about you, including information that directly or indirectly identifies you, if you choose to share it with the Company. We receive information in a number of ways, including when you track, complete or upload activities using the Services.
We may collect a variety of information when you use our Services, including:
Account information: Basic account information such as your name, contact details including phone number and e-mail address, date of birth, gender, and the username and password used for logging into your account.
Profile, activity, usage, and health information: To enhance your experience and to enable certain aspects of the Services, you may choose to provide us with additional information, such as the log of your diet, weight, heart rate, sleep history, water drinking habits, and other indications. Information may also be collected when you choose to upload your activity, such as the date, time, and geo-location information (which also includes your speed, pace, and perceived exertion), or connect The Atom App with other fitness devices. Before you can upload health information to The Atom App, you must give your explicit consent to the processing of that health information by The Atom App. You can withdraw your consent to The Atom App processing your health information at any time.
Social information: You may also connect with friends on the Services or invite friends who have not yet joined by providing their email addresses, accessing social networking accounts, or using the contact list on your mobile device. You may also make a post, join a challenge, view others’ activities, share your activities, and also link the account with your existing social media accounts. For example, if you connect to Facebook or Google, we may receive information like your name, profile picture, age range, language, email address, and friend list. You may also choose to grant us access to your exercise or activity data from another service. You can stop sharing the information from the other service with us by removing our access to that other service.
We collect and process Geolocation information when you create an account and sign up for using the Services. The Services include features that use precise geolocation data, including GPS signals, device sensors, Wi-Fi access points, and cell tower IDs. We collect this data if you grant us access to your location. We do not track your device location while you are not using The Atom App, but in order to use the Services, it is necessary for us to track your device location while you use The Atom App. If you would like to stop the device location tracking, you may do so at any time by adjusting your device settings.
Payment information: Certain features or selective aspects of the Service may involve payments and transactions with third parties. If you choose to initiate these transactions, you must provide certain information to identify and/or verify yourself. These details may include your name, credit/debit/other card number (as the case may be), expiration date of the card, and the CVV code. To make this process convenient for you, your contact details and the last four digits of your card number will be stored. These stored details can be removed from your account settings. However, third-party payment processors may retain these details as per their own privacy policies.
We review this policy and our personal data protection practices regularly to ensure that we are in compliance with applicable legislation and current best practices.
To make sure your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the Company.
POLICY FOR CHILDREN
We have taken additional steps to protect the privacy of children.
Accordingly, people under the age of 14 are not permitted to create an account on the Service. At the time of creating an account, users must submit their date of birth. As per this information, if the age of the user signing up for the Service is below 14, then they would not be allowed to create an account.
However, if we learn that the personal information of a child under the age of 14 has been collected, we will take steps to delete the said information at the earliest. Parents who believe that their child has submitted any personal information and would like to have it removed may contact us at
COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION
We only collect personal information as required to meet the purposes that we have identified. We do not indiscriminately collect or retain personal information.
Using the information we collect, we are able to deliver the Services to you and honour our Terms of Service contract with you. For example, we need to use this information to provide you with the The Atom App dashboard tracking your exercise, activity, and other trends; to enable the community features of the Services; and to give you customer support.
For example, with your consent we use your heart rate information to provide you with interesting and useful performance analysis. Subject to your settings, your information, including parts of your profile, username, photos, members you follow and who follow you, your activities, interaction, and the devices you use, will be shared on The Atom App so that you may be able to participate in the Services, namely; to show your place on a leader board. Your precise location information, such as a route or segment, may also be shared on The Atom App, in accordance with your privacy controls.
We also use the information we collect to analyse, develop and improve the Services. To do this, The Atom App may use third-party analytics providers to gain insights into how our Services are used and to help us improve the Services. The Atom App may use third party service providers from time to time to carry out certain functions for us. Where we use such outside service providers, we require those third parties to protect personal information in the same manner in which we protect it and to not use or disclose it for any purposes except as directed by The Atom App.
The Atom App typically collects personal information that is voluntarily provided by the individual in question. Where the purpose for the collection of personal information is unclear, you can write to us at to request an explanation of the purpose for the data collection.
We may also use your personal information to:
Respond to your comments, questions and requests, and to provide customer service;
Communicate with you about services, offers and promotions, and provide news and information we think will be of interest to you, where you have not opted out of receiving such messages and notifications;
Manage your account and send you technical notices, updates, security alerts, and support and administrative messages;
Monitor and analyse trends, usage, and activities; and
Carry out any other purpose for which the information was collected.
Personal information supplied to us is confidential and we do not disclose the information to any third party except with actual or implied consent, or as permitted or required by law. For instance, you may direct us to disclose your information to others, such as when you use our community features like the forums, leaderboard, and other social tools. We do not exchange or sell personal information.
Upon your joining The Atom App, your profile and activities are set to be viewed by public / everyone by default. you can limit how your information is visible to other users of the Services / your added friends in The Atom App, through the privacy / account settings.
The Company may share the information with third parties, who support and help in improving and promoting the Services. These third parties are only given access to limited information necessary to perform the specific and limited function on behalf of the Company and are required to protect and keep the information secure.
COOKIES AND WEB BEACONS
Cookies are small data files stored on your browser or device. They allow websites, including The Atom App, to “remember” your activity or preferences over a length of time or during a particular session. If you're signed in to The Atom App, cookies allow us to show you the right information and personalize your experience. Our goal is to make your experience with The Atom App more convenient and personal.
Although most browsers and devices accept cookies by default, their settings usually allow you to clear or decline cookies. If you disable cookies, however, some of the features of our Services may not function properly and thus may be unavailable to you.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites. The links with instructions to control cookies on a few browsers are set out below:
Please note that the Company’s policy on cookies may change from time to time, and should thus be reviewed frequently to access up to date cookie information. You will be notified if any changes are made to this policy.
INFORMATION WE COLLECT AUTOMATICALLY
We automatically gather certain information about you when you access or use our website or the mobile application or transact business with us, including Log Information. This information includes your use of our website, such as the type of browser you use, access times, pages viewed, clickstream data, your Internet Protocol (IP) address, Internet Service Provider (ISP), operating system, date/time stamp, and the referring link through which you accessed our websites. This information may be used to understand and analyse trends, to administer the site, to learn about user behaviour on the site, to improve our product and services.
You can also share your activities with your contacts via text, email, or on social media platforms such as Facebook and Google. If you link your The Atom App account to other social networks and share your activities, they will be viewable on such third-party platforms, including your location information. You should use caution when sharing information via third parties and you should carefully review the privacy practices of such third-party platforms.
We enable you to share your information and content with third party apps, plugins, or websites that integrate with the Services, as well as with third parties who work with The Atom App to offer an integrated feature. You can choose to share your profile data and activity data. If you click on such a third-party link for a sponsored integration, you will leave our platform and the sponsor may be able to identify that you visited their platform from The Atom App. Information collected by these third parties is subject to their terms and policies. The Atom App is not responsible for the terms or policies of any third parties.
PROTECTING YOUR PERSONAL INFORMATION
We strive to maintain personal information in as accurate, complete and up-to-date a form as necessary to fulfil the purposes for which it was collected. We protect personal information by security safeguards appropriate to the sensitivity of the personal information, regardless of format. Our security safeguards include premises security and restricted access to files containing personal information. Depending upon the information under our control, we also use technological safeguards such as security software and firewalls to prevent hacking or unauthorized computer access, internal passwords and security policies.
The Atom App offers several features and settings to help you manage your privacy and share your activities. Most privacy controls are located in your privacy controls page, but some may also specific to individual activities.
We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until your account is deleted. In addition, you can delete some items of information (e.g., profile information) and you can remove individual activities from view on the Services without deleting your account. For example, where you withdraw your consent to The Atom App processing your health-related information, The Atom App will delete all health-related information you uploaded.
Please note that the content you have shared with others, such as photos, or that others have copied may also remain visible after you have deleted your account or deleted specific information from your own profile. Your public profile may be displayed in search engine results until the search engine refreshes its cache.